The name of Surabaya comes from the Javanese
words Suro, meaning shark and Boyo, meaning crocodile. With over
3 million people, unpretentious Surabaya may be the second-largest city in Indonesia, but it's a little lacking in sights. However,
many people come here on business, and Surabaya is also a gateway city for Mount Bromo
and Bali.
The city's attractions tend to be more apparent to those who make it their home
rather than to short-term visitors. Surabaya climate is very tropical and you need to wear casual, light clothes: t-shirts, shorts, sandals or shoes. During the Rainy season (November-June), be prepared for occasional flash floods and traffic jams, although it's not as bad as Jakarta. During Hot season (July-October), be prepared for a very hot day, skin being darker than usual, sweeting a lot, and temperature can be 38C (feels like 41C) max and 25C (feels like 28C).
The national language is Bahasa Indonesia
(Indonesian) it used in General, commerce and education. Many locals
also speak the regional language, Javanese & maduries (sometimes with a local dialect.)
There is a surprising amount of English visible in Surabaya on advertising and
signs and English is the most widely understood foreign language. English language can be use in many shopping area, food area, and taxi. But never trust taxi driver, they can trick you if you didn't understand Bahasa Indonesia or Local area.
How to Get Surabaya:
Officially, you're supposed to buy fixed-fare taxi coupons
from the "Prima Taxi" stand for the 18 km trip into town, around
US$5-10 depending on your exact destination. But there's an alternative for others taxi operator to serve such as Bosowa, O-renz, & Gold taxi. In practice you may be able to get
a driver dropping off passengers to pick you up. If you're going further away
(eg. Mount Bromo), it'll be cheaper to a rent a car
with a driver instead. There is a sketchy and infrequent Airport Bus service to
the Bungurasih bus station on the southern outskirts of the city.
How to Get Surabaya:
By plane
Surabaya's Juanda Airport (SUB) is the second
busiest in the country after Jakarta's Soekarno-Hatta, with very frequent
flights to Jakarta and other major Indonesian destinations,
as well as some direct international flights to destinations including Singapore, Kuala Lumpur, Johor Bahru, Penang,
Bangkok, Hong Kong, Taipei,
and Bandar Seri Begawan.
A new, fairly spiffy terminal opened in 2006, with all the facilities you'd
expect (ATMs, car rental, etc), and international and domestic flights now
depart from the same building.
Officially, you're supposed to buy fixed-fare taxi coupons
from the "Prima Taxi" stand for the 18 km trip into town, around
US$5-10 depending on your exact destination. But there's an alternative for others taxi operator to serve such as Bosowa, O-renz, & Gold taxi. In practice you may be able to get
a driver dropping off passengers to pick you up. If you're going further away
(eg. Mount Bromo), it'll be cheaper to a rent a car
with a driver instead. There is a sketchy and infrequent Airport Bus service to
the Bungurasih bus station on the southern outskirts of the city.
Malaysia Airlines (+60 378433000) - flies daily to Surabaya.
AirAsia - flies daily to Surabaya.
There is a large waiting room on the top of the airport
terminal (accessible directly from outside), it could be very useful if your
flight is delayed or if you have to wait here for one night.
This is time table ARRIVAL to Surabaya:
| Origin | Flight | Rating | Airline | Sched | Actual | Gate | Status | Equip | |
|---|---|---|---|---|---|---|---|---|---|
| SIN Singapore | SQ 930 | Singapore Airlines | 9:10 AM | 8:56 AM | Landed
On-time |
333 | |||
| SIN Singapore | MI 5880^ | Silkair | 9:10 AM | 8:56 AM | Landed
On-time |
333 | |||
| SIN Singapore | QZ 8502 | Indonesia AirAsia | 12:20 PM | 12:20 PM ~ | En Route
On-time |
320 | |||
| SIN Singapore | RI 881 | Mandala Airlines | 12:50 PM | En Route | 320 | ||||
| SIN Singapore | VF 247 | Valuair | 12:55 PM | En Route | 320 | ||||
| SIN Singapore | JT* 105 | Lion Airlines | 1:30 PM | En Route | 739 | ||||
| SIN Singapore | MI 226 | Silkair | 5:50 PM | Scheduled
On-time |
320 | ||||
| SIN Singapore | SQ 5226^ | Singapore Airlines | 5:50 PM | Scheduled
On-time |
320 | ||||
| SIN Singapore | VA 5795^ | Virgin Australia International | 5:50 PM | Scheduled
On-time |
320 | ||||
| SIN Singapore | GA 855 | Garuda Indonesia | 10:20 PM | Scheduled
On-time |
738 | ||||
| SIN Singapore | CI 751 | China Airlines | 11:00 PM | Scheduled
On-time |
333 | ||||
| SIN Singapore | GA 9994^ | Garuda Indonesia | 11:00 PM | Scheduled
On-time |
333 |
| Origin | Flight | Rating | Airline | Sched | Actual | Gate | Status | Equip | |
|---|---|---|---|---|---|---|---|---|---|
| KUL Kuala Lumpur | AK 1392 | AirAsia | 8:25 AM | 8:39 AM | Landed
On-time |
320 | |||
| KUL Kuala Lumpur | QZ 8277 | Indonesia AirAsia | 11:15 AM | 11:19 AM | Landed
On-time |
320 | |||
| KUL Kuala Lumpur | QZ 8305 | Indonesia AirAsia | 4:10 PM | 4:06 PM ~ | En Route
On-time |
320 | |||
| KUL Kuala Lumpur | QZ 8294 | Indonesia AirAsia | 5:20 PM | Scheduled | 320 | ||||
| KUL Kuala Lumpur | RI 743 | Mandala Airlines | 8:10 PM | Scheduled | 320 | ||||
| KUL Kuala Lumpur | AK 1390 | AirAsia | 8:40 PM | 8:40 PM ~ | Scheduled
On-time |
320 | |||
| KUL Kuala Lumpur | QZ 8298 | Indonesia AirAsia | 10:20 PM | 10:20 PM ~ | Scheduled
On-time |
320 | |||
| KUL Kuala Lumpur | QZ 8296 | Indonesia AirAsia | 11:25 PM | 11:25 PM ~ | Scheduled
On-time |
320 |
Origin |
Flight | Rating | Airline | Sched | Actual | Gate | Status | Equip | |
|---|---|---|---|---|---|---|---|---|---|
| HKG Hong Kong | CX 781 | Cathay Pacific Airways | 7:35 PM | 7:30 PM ~ | Scheduled | 333 | |||
| HKG Hong Kong | JL 7921^ | JAL | 7:35 PM | 7:30 PM ~ | Scheduled | 333 | |||
| HKG Hong Kong | BA 4571^ | British Airways | 7:35 PM | 7:30 PM ~ | Scheduled | 333 |
This is time table DEPARTURE from Surabaya:
| Destination | Flight | Rating | Airline | Sched | Actual | Gate | Status | Equip | |
|---|---|---|---|---|---|---|---|---|---|
| HKG Hong Kong | CX 780 | Cathay Pacific Airways | 8:15 AM | 8:08 AM | Landed
On-time |
333 | |||
| HKG Hong Kong | BA 4570^ | British Airways | 8:15 AM | 8:08 AM | Landed
On-time |
333 | |||
| HKG Hong Kong | JL 7920^ | JAL | 8:15 AM | 8:08 AM | Landed
On-time |
333 |
| Destination | Flight | Rating | Airline | Sched | Actual | Gate | Status | Equip | |
|---|---|---|---|---|---|---|---|---|---|
| KUL Kuala Lumpur | QZ 8276 | Indonesia AirAsia | 5:40 AM | 5:33 AM | Landed
On-time |
320 | |||
| KUL Kuala Lumpur | AK 1393 | AirAsia | 8:50 AM | 9:12 AM | Landed
22 min |
320 | |||
| KUL Kuala Lumpur | QZ 8304 | Indonesia AirAsia | 10:30 AM | 10:00 AM | Landed
On-time |
320 | |||
| KUL Kuala Lumpur | QZ 8293 | Indonesia AirAsia | 11:40 AM | 11:44 AM | Landed
On-time |
320 | |||
| KUL Kuala Lumpur | RI 742 | Mandala Airlines | 2:05 PM | Scheduled | 320 | ||||
| KUL Kuala Lumpur | QZ 8297 | Indonesia AirAsia | 4:45 PM | Scheduled | 320 | ||||
| KUL Kuala Lumpur | QZ 8295 | Indonesia AirAsia | 5:45 PM | 5:45 PM ~ | Scheduled
On-time |
320 | |||
| KUL Kuala Lumpur | AK 1391 | AirAsia | 9:10 PM | 9:10 PM ~ | Scheduled
On-time |
320 |
| Destination | Flight | Rating | Airline | Sched | Actual | Gate | Status | Equip | |
|---|---|---|---|---|---|---|---|---|---|
| SIN Singapore | CI 752 | China Airlines | 6:05 AM | 5:55 AM | Landed
On-time |
333 | |||
| SIN Singapore | GA 9995^ | Garuda Indonesia | 6:05 AM | 5:55 AM | Landed
On-time |
333 | |||
| SIN Singapore | RI 880 | Mandala Airlines | 7:25 AM | Landed
On-time |
320 | ||||
| SIN Singapore | QZ 8501 | Indonesia AirAsia | 7:30 AM | 7:24 AM | Landed
On-time |
320 | |||
| SIN Singapore | JT* 104 | Lion Airlines | 8:00 AM | Landed
On-time |
739 | ||||
| SIN Singapore | GA 854 | Garuda Indonesia | 8:45 AM | Landed
On-time |
738 | ||||
| SIN Singapore | SQ 931 | Singapore Airlines | 10:30 AM | 10:13 AM | Landed
On-time |
333 | |||
| SIN Singapore | MI 5881^ | Silkair | 10:30 AM | 10:13 AM | Landed
On-time |
333 | |||
| SIN Singapore | VF 248 | Valuair | 1:40 PM | Scheduled | 320 | ||||
| SIN Singapore | MI 225 | Silkair | 6:40 PM | Scheduled | 320 | ||||
| SIN Singapore | VA 5794^ | Virgin Australia International | 6:40 PM | Scheduled | 320 | ||||
| SIN Singapore | SQ 5225^ | Singapore Airlines | 6:40 PM | Scheduled | 320 |
Surabaya has two main stations, Surabaya Pasar Turi
and Surabaya Gubeng. Seats in eksekutif (first class) and bisnis
(second class) for any intercity journey can be reserved up to 30 days in
advance at any major railway station in Java.Not recomended to take economy (third class), cause not only you have to fight for your seat, sometimes you can lost your prop (wallet, watch, accessories, etc).
Trains using the northern main line from Gambir Station in Jakarta
take at least 10 (ten) hours to arrive at Pasar Turi, while trains using the
southern main line take no less than 15 hours. Air-conditioned trains are available
on both routes, though. The Argo Bromo Anggrek, Sembrani and Gumarang
trains use the northern line, while the Bima uses the south line. All
these trains have air-conditioned eksekutif accommodations.
- To Jakarta Gambir: the very good Argo Bromo Anggrek departs twice a day, at 08.15 (Pagi) and 20.15 (Malam). Arrival 17.58 / 05.57am, RP 265,000 during the week in eksekutif, no bisnis. Prices raise during the week end and the public holidays (usually RP 380,000). Be aware that the AC is extremely cold, thus bring some warm sweater. Moreover, television is usually very loud during the whole trip. Possible to order meals: RP 18,000 for a nasi goreng, RP 3,000 for a hot tea.
- To Jakarta Kota:
- 17.00am: Gumarang, from RP 325,000 to RP 400,000 in eksekutif, from RP 275,000 to RP 350,000 in bisnis; arrival 05.31
- 16.25: Sembrani, from RP 375,000 to RP 450,000 in eksekutif, no bisnis; arrival 05.38
Trains from Bandung and Yogyakarta use the Gubeng station. The Argo
Wilis travels at daytime, allowing passengers to enjoy the scenery in the
western part of the route. The Sancaka travels to Yogyakarta via Solo
twice a day and takes approximately 6 hours. Railway connections to Bali
are made by the twice-a-day Mutiara Timur express to Banyuwangi, transferring to buses before the
ferry crossing to Gilimanuk. Don't forget to buy salak bali.
- To Jakarta Gambir: Train Bima at 18.15, from RP 420,000 to RP 470,000 in eksekutif, no bisnis; arrival 06.24am.
For details reservation or time scheadule you can check Situs Resmi PT. Kereta Api Indonesia
- PT Angkutan Sungai Danau dan Penyeberangan(ASDP): daily ferry service from Ujung Kamal, Madura to Tanjung Perak, Surabaya.
- PT Pelayaran Nasional Indonesia (PELNI): passenger ships from many major port cities throughout Indonesia to Tanjung Perak.
Surabaya has frequent bus connections from all parts of East
Java and from major cities in other parts of Java
and beyond. The main bus terminal is at Bungurasih, about 10 km south of
the city. There are frequent shuttle buses from Malang
and Probolinggo (for Mount Bromo), so just turn up.
Long-haul bus journeys are best booked in advance.
To Denpasar in Bali,
expect to pay around RP 120,000 by eksekutif night bus, including the
ferry trip between Banyuwangi and Gilimanuk, mineral water and a meal. Buses depart
from Bungurasih bus terminal in Surabaya, and arrive in Gubeng
bus terminal in Denpasar. Duration: 10 hours.But let me suggest trip using Bus Wisata Komodo which cost around RP 150,000 All In.
By
minibus
Another option is to go by minibus (known in Indonesia as travel).
A number of companies run door-to-door minibus services from and to major
destinations in Java, including Malang
and Yogyakarta. These services are both more
convenient and more expensive than public buses. Seats can be booked in advance
through company offices, and also through many hotels and travel agents.
Get
around
By taxi
Taxis are plentiful on the streets of Surabaya. Some taxis
are not renowned for their reliability so stick to the well known firms: Blue
Bird Group (+62 31 3721234), Orenz Taxi (+62 31 8799999), Zebra (+62 31 8411111), Silver and Express.
Always insist on a metered fare. Figure on Rp 20,000 for a cross-town trip and
Rp 70,000 to the airport. Flag-fall is around Rp 5,000, but drivers will expect
a minimum fare of Rp 15,000 for short trips. For longer trips, pay the fare
shown on the meter rounded up to the nearest multiple of Rp 1,000. Drivers will
appreciate a tip of a few thousand rupiah.
By
train
Commuter city trains are extremely limited, serving some
parts of Surabaya and Sidoarjo.
Train Stations in Surabaya
- Wonokromo Station +62 31 8410694
- Gubeng Station +62 31 5033115
- Pasar Turi Station +62 31 5345014
- Semut Station +62 31 3521465
By bus
This is a large populous city and buses are usually crowded.
There are two class of bus: standard buses which are usually very full and patas
buses (supposed to be first class, but it is still... a bus.)
By
minibus
Bemos in East Java are sometimes called Angkot
or Mikrolet. They are plentiful in Surabaya and can be hailed fairly
randomly.
Angguna (Angkutan Serba Guna or
multi purpose transport) are basically non-airconditioned, non metred (bargain
the price) taxis. This makes them cheaper than taxis but they are often in a
poor state of repair.
By
becak
Becak is a traditional transportation in Surabaya but they
are rarely used by visitors as they are not allowed on major streets.
By car
Another option to discover Surabaya is by car and there are
many car rental companies.
Pink House Rent Car, Jl.Medayu Selatan IV/D-20
Phone:+623171037706, +6281703206909
E-mail : pinkhouse_rc@yahoo.com
[www.pinkhouse-rentcar.8m.com]
Contact
By
phone
The international code for Indonesia is +62. Local Surabaya
phone numbers will start +62 31 xxx xxxx or +62 31 xxxx xxxx for the CDMA
provider or +62 8xx xxxx xxxx for the GSM provider. There are four main
telecommunication providers in Surabaya: Telkom, Telkomsel, Indosat,
and XL.
To make an international call from Surabaya, dial the
access code 001 (for Indosat), 007 (for Telkom/Telkomsel), or 008 (for
Indosat), followed by the country code, area code and party's number. Recently
the providers have started offering cheaper rates for calls using Internet
telephony routes. The access codes for this cheaper service are 01016 for
Indosat provider and 01017 for Telkom and Telkomsel provider.
By net
If you have your own laptop, it may run free WLAN networks
at many malls. Ask at the information desk for access codes. Free hotspots are
also available on most restaurants and cafes. Several hotels also provide free
hotspot on their lobby. Internet cafes are available in many parts of the city
with a price of Rp 4,000 - Rp 5,000 per hour. However, most of them only have
dial-up capabilities. Most of the internet cafes can be found around
universities, and in most shopping malls.
Tourism Information office
Jalan Wisata Menanggal, Tel: + 62 31 8531815, 8531820.
Emergencies
- Ambulance: 118.
- Police: 110.
Police stations
- East Java Police HQ: Jl. Ahmad Yani, Tel.: (62)(31) 8280748.
- Surabaya Police HQ: Jl. Sikatan 1. Tel.: (62)(31) 3523927.
- East Surabaya, Jl. Sidodadi. Tel.: (62)(31)5341053, (62)(31) 3711052.
- North Surabaya, Jl. Raden Saleh. Tel.: (62)(31)5688099, (62)(31) 5341053.
- South Surabaya, Jl. Dukuh Kupang Barat 16. Tel.: (62)(31) 3711052, (62)(31) 5670641.
- Tanjung Perak, Jl. Kalianget 1. Tel.: (62)(31) 3293023, (62)(31) 3293023.
Consulate
- Japan Consulate General, Jl. Sumatera No. 93, Surabaya. Telephone : (62) (31) 503-0008 Fax : (62) (31) 503-0037
- Hungary Consulate, Hotel JW Marriot Lt. 3, Jl. Embong Malang, Surabaya. Tel.: (62)(31) 531 6000
- Czech Republic Consulate, Wisma Dharmala Lt. 2 Room 5, Jl. Panglima Sudirman No, 101-103, Surabaya. Tel.: (62)(31) 548 2710, Fax.: (62)(31) 548 2709
- Royal Danish Honorary Consulate in Surabaya, East Java, Jl. Sambas No. 10, Surabaya 60241, East Java, ☎ (62-31) 567-6754.
- France Consular Agency in Surabaya, East Java, Jl. Darmokali No. 10, Surabaya, ☎ (62-31) 561-5246, 562-0079.
- Germany Consulate General in Surabaya, East Java, Jl. Dr. Wahidin 29, Surabaya, ☎ (62-31) 563-1871.
- Japan Consulate General in Surabaya, East Java, Jl. Sumatera 93, Surabaya, ☎ (62-31) 503-0008.
- Royal Netherlands Honorary Consulate in Surabaya, East Java, Jl. Untung Suropati No. 1, Surabaya 60264, East Java, ☎ (62-31) 567-6219, 568-8109.
- Phillipines Honorary Consulate in Surabaya, East Java, Jl. Kaliwaron 128, Surabaya 60285, East Java, ☎ (62-31) 594-6748.
- Sweden Honorary Consulate in Surabaya, East Java, Jl. Sambas No. 10, Surabaya 60241, East Java, ☎ (62-31) 567-6754.
- Great Britain Honorary Consulate in Surabaya, East Java, c/o Lamipak Primula Indonesia 26, Jl. Sawunggaling, Gilang-Taman, Sidoarjo 61257, Indonesia, ☎ (62-31) 788-1418, 788-4348.
- United States of America General Consulate in Surabaya, East Java, Jl. Raya Dr. Sutomo No. 33, Surabaya, East Java, ☎ (62-31) 568-2287, 568-2288.
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